1. Acceptance of Terms

By enrolling in JohnMark College programs or using our services, you agree to be bound by these terms and conditions, our academic policies, and applicable laws.

2. Enrollment and Admission

2.1 Application Requirements

• Completed application form with accurate information
• Required academic qualifications and documentation
• Payment of application and enrollment fees
• Compliance with KASNEB registration requirements

2.2 Admission Decisions

• JohnMark College reserves the right to accept or reject applications
• Admission is subject to meeting minimum entry requirements
• False information may result in application rejection or enrollment cancellation

3. Academic Policies

3.1 Attendance

• Students must maintain minimum 75% attendance for all courses
• Excessive absences may result in course failure
• Online students must participate in required sessions

3.2 Assessment and Examinations

• Students must complete all required assessments
• KASNEB examination registration is mandatory for certification
• Academic dishonesty will result in disciplinary action

3.3 Progression Requirements

• Students must pass required units to progress to next level
• Supplementary examinations may be available for failed units
• Time limits apply to program completion

4. Fees and Payments

4.1 Fee Structure

• Course fees are as published and subject to change
• Additional fees may apply for examinations and materials
• Payment schedules must be adhered to

4.2 Refund Policy

• Refunds are subject to our refund policy terms
• Administrative fees may be deducted from refunds
• No refunds for completed portions of courses

5. Student Conduct

5.1 Expected Behavior

• Respectful treatment of staff, faculty, and fellow students
• Compliance with college rules and regulations
• Honest and ethical behavior in all academic work

5.2 Prohibited Activities

• Academic dishonesty, including plagiarism and cheating
• Disruptive behavior in classes or college premises
• Harassment or discrimination of any kind
• Unauthorized use of college resources

5.3 Disciplinary Actions

• Warnings for minor infractions
• Suspension for serious violations
• Expulsion for severe or repeated offenses

6. Technology and Online Services

6.1 Access and Use

• Students are responsible for maintaining internet connectivity
• Technical requirements must be met for online participation
• Account security is the student's responsibility

6.2 Acceptable Use

• Educational purposes only
• No sharing of login credentials
• Respect for intellectual property rights

7. Intellectual Property

• Course materials are proprietary to JohnMark College
• Unauthorized reproduction or distribution is prohibited
• Students retain rights to their original work

8. Limitation of Liability

• JohnMark College is not liable for indirect or consequential damages
• Our liability is limited to the fees paid for services
• Students are responsible for their own career outcomes

9. Privacy and Data Protection

• Student information is handled according to our Privacy Policy
• Academic records are maintained securely
• Information may be shared with KASNEB and educational partners

10. Changes to Terms

• Terms may be updated with reasonable notice
• Continued enrollment constitutes acceptance of changes
• Material changes will be communicated directly to students

11. Governing Law

These terms are governed by the laws of Kenya. Any disputes will be resolved in Kenyan courts.

12. Contact Information