1. Information We Collect

JohnMark College collects information in several ways:

• Personal Information: Name, email address, phone number, postal address, date of birth, and educational background when you apply or enroll
• Academic Information: Course enrollment, grades, attendance records, and academic progress
• Technical Information: IP address, browser type, device information, and usage data when you visit our website or use our mobile app
• Communication Records: Records of your interactions with our support team and faculty

2. How We Use Your Information

We use the collected information for:

• Processing applications and managing enrollments
• Delivering educational services and course content
• Communicating important academic and administrative information
• Improving our services and educational programs
• Complying with legal and regulatory requirements
• Providing student support and career services

3. Information Sharing

We may share your information with:

• KASNEB: For registration and examination purposes
• Educational Partners: When necessary for your academic program
• Employers: With your consent, for job placement services
• Service Providers: Third parties who assist in our operations
• Legal Authorities: When required by law

4. Data Security

We implement appropriate security measures to protect your personal information:

• Secure data transmission using SSL encryption
• Regular security assessments and updates
• Limited access to personal information on a need-to-know basis
• Secure physical and digital storage of records

5. Your Rights

You have the right to:

• Access your personal information we hold
• Request correction of inaccurate information
• Request deletion of your information (subject to legal requirements)
• Opt-out of marketing communications
• File a complaint about our data handling practices

6. Cookies and Tracking

Our website uses cookies to:

• Remember your preferences and login information
• Analyze website traffic and usage patterns
• Improve user experience and functionality
• Provide personalized content and recommendations

7. Student Records

Academic records are maintained according to educational standards and may be retained for:

• Transcript and certification purposes
• Alumni services and networking
• Regulatory compliance requirements
• Historical and statistical analysis

8. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any material changes through email or prominent website notices.

9. Contact Us

If you have questions about this privacy policy or our data practices, please contact us: